Pet Policy and Property Management

More and more people are having pets in the United states than previous decades. Pets are like part of the family to many people. From pet outfits, to pet ice cream, to pet strollers, and the like, the roll of a pet has become a very intricate part in today’s society. With this said, it is a critical part to consider when making pet policy and deciding whether pets are permitted on the property as it could very much affect tenant increase or decrease. If you, yourself do not own a pet, it would be very easy to name five of your friends or family members that do. Keep this in consideration as the decision making is taking place. There are pros and cons to whether pets are allowed or not.  Property managers should do what it takes to ensure that they know the laws and regulations regarding the difference categories that include “therapy”, “companion”, and “service”. There are many legalities that involve the rights of residents with animals and it is important to accommodate them.

Service dogs are “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.” Being able to work on behalf of a human for a disability of any sort will highly benefit a human’s life. Therefore, keeping up to date as a property manager of the current laws and requirements set by the United States Department of Housing and Urban Development (HUD) regarding pets will be extraordinarily important. Verification of the need or the requirement for which a person has a pet is viable. A property manager with stricter pet laws than others or no pets unless a service or therapy pet could do a verification process. Questions asked must be within certain parameters so that it is not a discriminatory standard by which a property manager is functioning under.

Violations are still needed to be communicated to owners of service or therapy animals as well in detail, both written and verbally communicated. It is important for them to know there are not exceptions solely because it is a service or therapy animal. It is still held to the same standards as other animals with consequences when not abided by. Warnings are a great way to establish rapport as doing an ultimatum is not usually wise as with any situation. It is important to honor and respect pet owners in any situation regardless. State and local laws are important to coincide with on how evictions of animals would take place should there be continued instances of misbehavior.